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Effortless returns and exchanges

Turn returns into revenue with effortless exchanges, a branded customer portal, and centralized tools that cut manual work and unify returns across every channel.

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New features that fuel growth

Power growth at every stage of fulfillment. Our enhanced tools for inventory, returns, and analytics help you scale smarter—from order to outcome.

Shipping Basics

Things an Online Marketplace Must Offer
Shipping Basics
3 Things an Online Marketplace Must Offer Retailers
Deciding where to sell your products online can be a tricky decision. Learn more about what to look for in an online marketplace.
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Improve Customer Service with Better Ecommerce Shipping
Shipping Basics
Improve Customer Service with Better Ecommerce Shipping
Learn how to improve the online customer experience with these 3 ecommerce shipping best practices. Compete with the larger retailers and increase sales.
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Enhance Ecommerce Customer Experience
Shipping Basics
How to Enhance the Ecommerce Customer Experience
Online shopping is no longer transactional; it's about making connections with consumers. Here's how to enhance the ecommerce customer experience.
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Branded Returns Portal
Shipping Basics
Boost Sales with the Branded Returns Portal (+ 5 More Benefits)
Our online sellers saw 16% more orders on average after they adopted ShipStation's self-service branded returns portal. And loyalty increased, too ...
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Grow Your Email List with Instagram
Shipping Basics
5 Ways to Grow Your Email List with Instagram
Ecommerce brands aren't limited to using Instagram just for social media marketing. Here are 5 easy ways you can use Instagram to grow your email list.
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Shipping Basics
Google Shopping Optimization Guide to Increasing Conversions: Product Descriptions
Looking to make the most of your Google Shopping campaigns? Take a look at part I of our essential Google Shopping Optimization guide.
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Instagram Verification
Shipping Basics
Why and How to Get Instagram Verification
Instagram verification offers big benefits for ecommerce companies. Here's how online retailers can get verified on Instagram.
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Online Retail Abbreviations
Shipping Basics
The Top 20 Most Valuable Online Retail Abbreviations
The quicker you can pass on important order information, the better. Here are 20 helpful online retail abbreviations to speed up internal communications.
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Make Your Ecommerce Store Stand Out
Shipping Basics
6 Useful Tips to Help Your Ecommerce Store Stand Out Online
Want to make your ecommerce store stand out from your competition? Here are 6 tips to grab the attention of your target customers.
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Facebook Pixel
Shipping Basics
Why Your Business Should Use the Facebook Pixel
What is the Facebook Pixel and why should you care about it? Because it's an advertising game-changer. Learn the basics about this powerful analytics tool.
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