Returns Archives - ShipStation https://www.shipstation.com/blog/tag/returns/ Powerful shipping, simplified. eBay, Amazon, Magento eCommerce shipping Mon, 14 Jul 2025 17:54:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.shipstation.com/wp-content/uploads/2025/10/cropped-shipstation-favicon-270x270-1-32x32.png Returns Archives - ShipStation https://www.shipstation.com/blog/tag/returns/ 32 32 Ship & Sip May Recap  https://www.shipstation.com/blog/ship-sip-may-recap/ Fri, 16 Jun 2023 13:00:00 +0000 https://www.shipstation.com/?p=53716 Back in May, our ShipStation Community Manager, Erin Ernser, was joined by Tac Anderson from Sendle, Trent Mervine from Big Ass Luxuries, and Nick Galbraith from 3DFORUS LLC for a Ship & Sip event. Erin and our panelists discussed offering free shipping, finding your audience base, and more tips for small and growing businesses within […]

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Increase Conversions with a Future-Focused Returns Strategy https://www.shipstation.com/blog/future-focused-returns-strategy/ Wed, 01 Mar 2023 13:00:00 +0000 https://www.shipstation.com/?p=52170 This post was contributed by ShipStation partner, Signifyd . The first quarter of the year brings about a helping of harsh reality for ecommerce retailers coming off of the high of the holiday shopping season and its torrent of incoming orders. While Q4 is the best season in terms of order volume and conversions for […]

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How to Print Return Labels https://www.shipstation.com/blog/how-to-print-return-labels/ Sat, 10 Dec 2022 00:51:15 +0000 https://www.shipstation.com/?p=50601 Nailing the returns process can increase customer satisfaction to the point that you gain a lifelong customer. The way to do this is by offering consumer expectations about returns. Customers expect return labels to be simple. Luckily, there are tools and options you can provide that cater to consumer expectations without spending all your time […]

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Returns Season is Here https://www.shipstation.com/blog/returns-season-is-here/ Mon, 07 Nov 2022 21:26:00 +0000 https://www.shipstation.com/?p=43039 As the holiday season comes to an end, we get ready for the new year. But ecommerce merchants have one last bit of business to clear up before moving fully into the new year: Holiday Returns. As unpleasant as dealing with returns can be, there is a silver lining. Customers who experience a good returns […]

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Shady Rays: A Great Returns Strategy Keeps Customers Coming Back https://www.shipstation.com/blog/get-ship-done-podcast-episode-5-shady-rays/ Tue, 02 Aug 2022 13:00:00 +0000 https://www.shipstation.com/?p=45506 Becoming someone’s favorite sunglasses brand is difficult. But Shady Rays remains a gold standard for many of its customers. Through competitive marketing efforts, a philanthropic mission, and an ultimate focus on providing the best service and product to their customers, Chris and Dan have found success in ecommerce — shipping upward of 10,000 orders in a […]

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Exceptional Customer Experience: Shipping and Returns https://www.shipstation.com/blog/exceptional-customer-experience-shipping-and-returns/ Fri, 04 Mar 2022 00:00:00 +0000 https://www.shipstation.com/?p=44164 The days of charging for shipping and returns is coming to an end. Customers expect to have the ability to buy and return their purchases without the added cost of shipping. The ecommerce experts at ShipStation explain why adding this perk to your pricing strategy is a good move for online retailers. Two themes present […]

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What To Do About A Damaged, Stolen, or Lost Package https://www.shipstation.com/blog/dealing-with-damaged-or-lost-packages/ Mon, 31 Jan 2022 23:33:21 +0000 https://www.shipstation.com/?p=43360 Shipping is not without its share of unknowns. Lost and damaged products are something any ecommerce business has to worry about and will eventually confront. Dealing with this process with customers that may live on the other side of the planet can be challenging, but there are (luckily!) ways to make it simpler.  Why Packages […]

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Returns Management Solution For Ecommerce https://www.shipstation.com/blog/how-to-easily-process-returns/ https://www.shipstation.com/blog/how-to-easily-process-returns/#comments Sat, 22 Jan 2022 12:00:00 +0000 http://www.shipstation.com/?p=13514 Returns and returns management have become trickier than ever during the COVID-19 pandemic. As shopping in brick-and-mortar stores has dropped, product returns have become even less common. In fact, many stores are temporarily halting returns to help curb the spread of COVID-19.  However, many online retailers still accept returned merchandise and consumers expect them to. […]

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Printing Return Labels and Creating a UK Returns Strategy https://www.shipstation.com/blog/printing-return-labels-and-creating-a-uk-returns-strategy/ Mon, 27 Sep 2021 14:45:53 +0000 https://www.shipstation.com/?p=41910 Returns are an unfortunate part of any ecommerce business. No one wants to do returns. According to Statista, the key reasons people in the UK return items bought online are “it didn’t fit” (66%), “item not as described” (39%) and “it looked different in person” (36%). Returns are only increasing in the UK, and consumers […]

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